shipping + returns

SHIPPING

Most of the pieces are ready to ship and typically ship in 3-5 business day.
Made-to-order pieces: please allow 2-3 weeks.
Once your order is complete and shipped, an email will be sent out to you with tracking infos. For any issue please contact nanabanana.juicy@gmail.com

 

RETURNS + EXCHANGE POLICY

In the event you are not satisfied with your purchase please email nanabanana.juicy@gmail.com 

PLEASE INCLUDE THE FOLLOWING IN YOUR EMAIL: ORDER NUMBER, NAME ON ORDER, AND EXPLANATION OF THE ISSUE WITH YOUR PURCHASE + PHOTOS ATTACHED

WE HAVE A 7-DAY RETURN POLICY WHICH MEANS YOU HAVE 7 DAYS AFTER RECEIVING YOUR ITEM TO REQUEST A RETURN

RETURNS WILL BE PROCESSED WITH A STORE CREDIT, NOT INCLUDING THE COST OF SHIPPING.

STORE CREDITS WILL ONLY BE ISSUED UPON RECEIPT OF RETURNED ITEM.

WE ASK THAT ALL ITEMS SENT BACK ARE RETURNED IN THEIR ORIGINAL CONDITION + PACKAGING.

 

LOST & STOLEN PACKAGES

Nanajuice is NOT responsible for lost or stolen packages. If your order gets lost or stolen email your order number and name on the order to nanabanana.juicy@gmail.com we will do our best to find a solution!